At our online store, we are committed to delivering your carefully curated fashion accessories with efficiency and care. Every order is processed with meticulous attention to detail, ensuring that your items arrive in pristine condition. Whether you're shopping for everyday essentials or statement pieces, our streamlined logistics system guarantees a seamless experience from checkout to delivery.
Our team works diligently to dispatch orders within 1-2 business days, excluding weekends and holidays. We partner with trusted carriers to provide reliable shipping solutions tailored to your needs. Rest assured, your purchase is handled with the utmost professionalism at every stage of the fulfillment process.
Processing times may vary slightly depending on order volume and product availability, but most orders are prepared for shipment within 48 hours of purchase. Once dispatched, delivery timelines depend on your selected shipping method and destination.
For domestic shipments, please allow 3-7 business days for arrival after processing. International deliveries typically require 10-20 business days, though customs clearance may occasionally extend this period. During peak seasons or promotional events, slight delays may occur due to increased demand.
We strive to offer competitive and transparent shipping rates. Our current options include:
Shipping costs are automatically calculated at checkout based on your order total and destination. We periodically review our shipping policies to ensure they remain fair and cost-effective for our customers.
We currently ship to most countries worldwide, including the United States, Canada, European Union nations, Australia, and select Asian markets. Some remote locations or areas with restricted postal services may be excluded from delivery.
If your country isn't listed at checkout, please contact our customer service team at [email protected] to inquire about potential shipping arrangements. We're continuously expanding our delivery network to serve more customers globally.
Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your package's journey in real-time through our partners' tracking systems.
For convenience, you can also access your tracking information by logging into your account on our website. If you encounter any issues with tracking or haven't received updates within 48 hours of shipment notification, please don't hesitate to reach out to our support team.
While we make every effort to ensure timely delivery, occasional delays may occur due to unforeseen circumstances such as weather events, customs inspections, or carrier logistical challenges.
If your package hasn't arrived within the estimated timeframe, please first check the tracking information for updates. For shipments that appear lost or significantly delayed (beyond 5 business days past the estimated delivery date), contact us immediately at [email protected] with your order details. We'll work with the carrier to locate your package or arrange for a replacement or refund as appropriate.
International shipments may be subject to customs fees, import taxes, or other charges imposed by the destination country. These fees are the responsibility of the recipient and are not included in our product prices or shipping costs.
We recommend checking with your local customs office to understand potential charges before placing an order. While we declare all packages at their actual value, we cannot predict or control these additional fees. Please note that refusal to pay required duties may result in your package being returned or destroyed by customs authorities.
For any additional questions about our shipping policies, our customer service team is always ready to assist you at [email protected].
